State Office of Administrative Hearings
State Office of Administrative Hearings
 

Critical Update

Thursday, May 25, 2017

As of approximately 3:00PM Thursday, May 25, 2017, the electronic filing system at the State Office of Administrative Hearings (SOAH) has regained full operation and is successfully submitting filings to SOAH’s Docketing Department. At this point, we believe that no filings submitted during this temporary outage were lost, merely delayed in transmission to the Docketing Department. However, please feel free to confirm that by checking the docket for your particular case or contacting Docketing at 512/475-4993. Thank you for your patience, and we apologize for any inconvenience.

Critical Update

Thursday May 18, 2017

As of approximately 1:00PM Wednesday, May 17, 2017, full email operations have been restored at the State Office of Administrative (SOAH). SOAH is now able to receive external email communications.

If you submitted a communication to SOAH via email between 5:00PM Monday, May 15, 2017 and 1:00PM Wednesday, May 17, 2017, SOAH likely did not receive it due to a technical issue. (Please note SOAH’s electronic Case Information System and SOAH’s fax system remained fully operational during this time and were not affected by the outage.)

This issue affected SOAH’s home office in Austin as well as our seven field offices. If you submitted a communication via email to SOAH on or about the time of this outage, and did not resubmit via alternative means (fax, hand-delivery, mail, etc.), please contact SOAH Docketing (512-475-4993), the appropriate SOAH field office, or the specific recipient to confirm receipt. Affected communications may need to be re-submitted to SOAH.

Please contact Docketing if you have any questions, and we apologize for any inconvenience.

Amendments to SOAH’s ALR Procedural Rules

A complete copy of the amended rules is available at the following link: http://www.soah.texas.gov/procedural-rules/2017%20ALR%20Procedural%20Rules.pdf

Amendments to SOAH’s Procedural Rules

A complete copy of the amended rules is available at the following link: http://www.soah.texas.gov/procedural-rules/2017%20General%20Docket%20Procedural%20Rules.pdf.

Electronic Case Information System

Please click the “Electronic Case Files” link at the upper right corner of this page to access SOAH’s electronic case information system. Please use the following fax numbers for all general docket cases:

512-322-2061 - Austin
512-322-0470 - Corpus Christi
512-322-0471 - Dallas
512-322-0472 - El Paso
512-322-0473 - Fort Worth
512-322-0474 - Houston
512-322-0475 - Lubbock
512-322-0476 - San Antonio

These numbers should be used for all fax communications relating to any case other than the Department of Public Safety’s Administrative License Revocation (ALR) program. The fax numbers remain unchanged for ALR filings.

Documents containing confidential information or personal identifiers such as social security numbers or drivers’ license numbers should not be filed by fax in general docket cases.  See SOAH Procedural Rules 155.101(b) and 155.413.

SOAH Procedural Rules

Click here for SOAH's procedural rules.

Agency Mission

The mission of the State Office of Administrative Hearings is to serve as an independent, neutral forum for the State of Texas by providing a fair and efficient hearings process and the opportunity for alternative dispute resolution proceedings, in accordance with Chapter 2003 of the Texas Government Code.